At DELUXE SELECTION DECORATION DESIGN AND IMPLEMENTATION L.L.C (“we,” “us,” or “our”), we understand that plans can change. This Cancellation Policy outlines the terms and conditions for cancelling orders and services made through our website, www.deluxeselection.com (the “Site”).
Product Cancellations
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Before Processing: Orders may be cancelled free of charge if the cancellation request is received before the order has been processed or shipped.
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After Processing: Once an order has been processed, packed, or shipped, it cannot be cancelled. You may refer to our Refund Policy for return or credit eligibility in special cases such as damage or defect.
Service Cancellations
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Before Service Initiation: If the requested service has not yet begun, you may submit a cancellation request. If approved, a credit note may be issued for the paid amount to be used in future services.
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After Service Commencement: Once work has started, cancellations may not be accepted, and any eligible compensation will be at our sole discretion.
How to Request a Cancellation
To submit a cancellation request, please contact us as soon as possible at:
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Email: contact@deluxe-selection.com or info@deluxe-selection.com
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Phone: +971 55 645 8596
Include your order number and reason for cancellation. Our team will review your request and respond promptly.
Important Notes
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We reserve the right to deny cancellation requests that do not meet the conditions above.
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Any approved refunds for cancellations will be issued in the form of a credit note only, which may be used for future purchases or services.
Changes to This Cancellation Policy
We may update this policy from time to time. Any changes will be posted on this page with the revised effective date.